CCPBioSim - Routine maintenance with security upgrades caused outage of primary cluster – Incident details

All systems operational

Routine maintenance with security upgrades caused outage of primary cluster

Resolved
Major outage
Started 10 days agoLasted about 3 hours

Affected

ccpbiosim-webserver-primary

Major outage from 10:50 AM to 2:00 PM

hecbiosim-webserver-primary

Major outage from 10:50 AM to 2:00 PM

training-platform

Major outage from 10:50 AM to 2:00 PM

chat-platform

Major outage from 10:50 AM to 2:00 PM

biosimdb

Major outage from 10:50 AM to 2:00 PM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    UTC
    Investigating
    We are currently investigating this incident.